Booking Terms and Conditions

Deposit & Cancellation Policy

Maison Noosa adopts the following practice when dealing with the cancellation of a holiday booking.

We recommend all guests consider travel insurance.
If the booking is cancelled 7 days (30 days High Season) or more prior to the planned date of arrival, there will be a full refund less an Administration Fee* of $100.00.

If the booking is cancelled less than 7 days (30 days High Season) prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking. An Administration Fee* of $100.00 will be deducted from the deposit held before the remainder is refunded.

Short Notice Bookings: Where a booking is made less than 7 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking. An Administration Fee* of $100.00 will be deducted from the deposit held before the remainder is refunded.

Confirmed Bookings: A booking that has not been confirmed by a deposit being paid is not guaranteed. A deposit of one night’s accommodation or 1/3 of the total accommodation, whichever is the greater, will confirm a booking.
The balance of the tariff is due on arrival.
No refund should guests reduce their stay once in-house.
Weather conditions are unfortunately not within our control and therefore no refund will be given based on poor weather conditions.

* Rates are subject to change without notice. Two night minimum stay for low season
Beachfront Apartments min 5 nights stay applies year round
Five night minimum stay in High season
Subject to availability one night bookings may be accepted with a short lead-in time.

CONDITIONS OF BOOKING & OCCUPANCY

Please read these conditions carefully. Each person signing their registration card (“the Guest”) acknowledges and agrees that these conditions apply and extend to any person (also referred to as “Guest”) occupying or visiting the apartment or complex and/or using the facilities in the complex at the invitation of or with the authority of the Guest.
1. Charges must be paid by cash, bank cheque or credit card before occupancy commences unless special prior arrangements have been made.
2. Occupancy starts and finishes on the dates shown on the receipt.
3. The Guest will be liable for payment of any charges incurred by any Guest together with all replacements and necessary costs for any damage or loss to the apartment and its contents or the Body Corporate property caused by any Guest.
4. The apartment must not be used for any unlawful purpose.
5. Guests must only park cars in the designated areas.
6. Only the number of people shown on the receipt may stay in the apartment overnight.
7. No animals or pets are to be brought onto the complex.
8. Neither the Body Corporate, the Manager nor the apartment owner is liable for any damage or loss of property that a Guest may sustain while on the complex.
9.The by-laws, rules and regulations of the complex and any reasonable direction of the Manager must be complied with. The apartment must be vacated if after receiving a warning, any Guest fails to comply.
10.There is no refund for early departure.
11.The Manager may inspect the apartment at any time with reasonable notice and at any time without notice if the Manager is of the opinion that there has been a breach of these conditions.
12.The Manager and the apartment owner are not responsible for any misdescription of the apartment.
13. In the event of the Guest desiring to cancel the booking, a refund of the deposit, less an Administrative Fee* of $75.00, will only be made if more than 7 days (30 days High Season) notice is given. Please see our complete cancellation policy below.
14.The Guest authorises the manager to charge any credit card for any loss, damage or monetary contribution for which any Guest is liable under this document or otherwise.
15. If the occupancy ends or is terminated, the Guest must immediately vacate the apartment. The Manager is authorised to do whatever is required to enforce the eviction of any Guest and removal of Guests’ property.
16. Parties or functions are not permitted within the grounds or in any of Maison Noosa Apartments without the approval of management.
17. Every effort is made to allocate according to a guests request. This is not guaranteed and is not always possible.
18. Guests or invitees of guests shall not create noise likely to interfere with the peaceful enjoyment of any person staying in the resort.

I was very impressed with Maison Noosa. The facilities was great for a service apartment. The apartment itself well maintained. The kitchen was stocked with great kitchenware, not the odd bits and pieces which I have experienced. Room was great. Lots of space for very active toddler and preschooler. The staff looked after us well,

Ipoh88 stayed March 2017. Read more

Right on beach, however just out of the hustle and bustle on busy days. Apartment very comfortable and well laid out. Best value for money on Hastings St, nothing is cheap in Noosa. Pool great, showers to wash off when coming from beach, the quieter part of Hastings St. Staff at front desk excellent, great

Beachside3 stayed February 2017. Read more

Location 10/10. Easy access to the beach and all that Hastings street has to offer. Poolside BBQ was a good option for dining in. Staff were helpful and accommodating.

Tom stayed February 2017. Read more

We cannot fault the team from Maison Noosa. We have been visiting to Noosa for over 20 years and stayed in all styles of accommodation. We LOVED out stay at Maison and will definitely book again. Leah and Simone were more than accommodating in every way when we booked a last minute 3 night stay.

Sanjay stayed January 2017. Read more

Fabulous service from booking to check-in, great location and amenities, nothing is too much for this team in relation to helping their guests. Comfortable apartments overlooking communal pool area overlooking beachfront at Noosa. Very comfortable family accommodation.

Genevieve stayed January 2017. Read more

We stayed in a 3 bedroom Hastings St. View apartment in February. No need to upgrade to the ocean view as we could see a little piece of it anyway from our balcony. It was the perfect location, right on the beach and right near the restaurants and coffee shops. Such an enjoyable stay.

Mrs Martini stayed Feb 2017. Read more

Me and my girlfriend stayed for three nights in the middle of July and upgraded for an ocean view, which was well worth it. We found ourselves spending a lot of time lazing on the balcony watching the world go by, people surfing or the fantastic view of the sunset. It was the first time

Craig stayed July 2016. Read more

Had a fantastic week staying here. Great location, with Hastings street out one door, and beach out the other. Very clean and modern apartment, for my husband and I. Staff were extremely helpful, but gave us space too. pool was comfortably heated, and spa great. Just wish we didn’t have to leave. Will definitely be

Brenda stayed August 2016. Read more

We stayed in Maison Noosa Luxury Beachfront Resort during school holidays. This was the first time in that excellent resort and we trully enjoyed our stay there. The Resort is very clean and comfortable. Its staff are very friendly. The location of Maison Noosa is excellent. On one side, you can walk to Hastings Street

Nurettin stayed in April 2016 with family. Read more

We lucked out in booking this resort for 5 nights over the Noosa Food And Wine Festival weekend when our usual accommodation was full. Further along Hastings Street near the park it is a perfect location. Grounds in excellent condition including heated pool and spa perfect for spring and autumn. The staff were professional,  friendly

Janelle stayed in May 2016 with friends. Read more

We stayed on the second floor in a well equipped one bedroom suite. Lovely glimpses of the beach and pool area and very well fitted out for our stay. We enjoyed our stay so much we have already booked in for next year!!!

Anthony stay Jan 2016. Read more

We stayed at Maison for 2 weeks over the 2015/16 Christmas period. The staff were amazing and made us feel like family. We stayed in room 309 which has a view directly over the water and a private deck with sun beds so we had a lot of privacy. The apartment was clean and very

Naomi stayed Jan 2016. Read more

Maison on Hastings Street is the perfect spot for a family holiday. We had the corner ground floor apartment ( 3 bedrooms) which was ideal for accessing beach and pool………… The apartment complex is perfectly situated on Hastings Street near boutiques and restaurants…..we will be back for sure!

Shane stayed Dec 2015. Read more

Had 3 nights here and thoroughly enjoyed it. Arrived when reception was closed but instructions given for arrival were spot on. Lovely apartment with nice view. Had everything we needed. Lovely comfy beds. Couldn’t have wished for more. Would certainly recommend

Tricia stayed in December 2015. Read more

Easily the best stay we’ve had in Noosa and we’ve been here over a dozen times…….We’ll be back Maison….you were brilliant. Thanks

Stayed November 2015, travelled as a couple. Read more

Fantastic location on Hastings Street, absolute beachfront looking out onto beautiful Laguna Bay. Maison is at the quiet end of the street close to the National Park and a beautiful rainforest walk to the Noosa River Heads.

Chris stayed September 2015. Read more

My daughter and I booked (last minute) a few days away to enjoy some sunshine and beach. We only had 3 nights at Maison but it was perfect. The staff were very friendly when making the reservation and helpful on arrival. We had a one bedroom apartment on the ground floor which was clean, well

Mary stayed September 2015. Read more

Quick Enquiry

Please keep me informed of specials available